Our Stance with COVID-19

Please see below our safety considerations and outline for operating under the 'new norm' when we are back up and running!

Whilst some things have had to change to ensure safety for all we can reassure you that our hospitality will be the same as always. 

Your wellbeing is our top priority and we want you to enjoy your time with us and feel assured that you are not at risk.  We have looked closely at every step of your stay and where necessary have implemented new procedures so that you can relax and settle in. To guide you through the changes we have introduced and to ensure we are a safe haven, please take a moment to read the following and if you have any concerns or questions, please do get in touch, or view our FAQ page here.

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Making and cancelling a booking

One thing we have all learnt during this time, is that things can change unexpectedly, so to ensure that you can book with confidence and change your plans with ease, all new bookings for the next few months have a flexible and relaxed cancellation policy.  This allows you to cancel up to 48 hours before arrival free of charge.  However, to reduce contact within the hotel we will be collecting full payment for your stay 48 hours prior to arrival.   We will also be offering a 2-night minimum stay for the forseeable future.

Pre Arrival

Ahead of arrival all guests will receive a pre-arrival email to check that we have all the correct details for your stay.  It will also include a few health check questions.  We politely request that if you are displaying any symptoms of Covid-19 that you call us ahead of your arrival to postpone your visit.

In an attempt to protect our staff and the local population, we reserve the right to refuse entry to anyone travelling from a Tier Three area. We will be monitoring the government website for updates and will contact all guests ahead of arrival if we are concerned about your location. 

Check in

On arrival we politely ask that you sanitise your hands, and that you wear a face covering in the public areas of the hotel to conform with government guidance. You may remove this when you are in your bedroom or seated at a dining table.

During these times we have been advised against handling your luggage, or showing you around the hotel or to you room. However, we are always happy to help and will ensure we do so with your safety in mind. If you need assistance please let us know in advance of your arrival.

If you begin to display symptoms of COVID-19 during your stay, we respectfully ask that you arrange to check out as soon as possible and return home.

Please check here if you are unsure about your local restrictions and advice.


Your room

Our experienced and dedicated housekeeping team have always provided high standards of cleanliness.  In addition to the usual care and attention, to keep every room as a safe haven, guest bedrooms and en-suite facilities will be fully sanitised before each stay, including being misted with a whole room sanitiser. Our housekeeping teams have received further health and safety training and will wear the appropriate PPE at all times. 

Breakfast and Dining

Our restaurant is open to hotel residents and tables and furnishings have been carefully rearranged to abide by the social distancing rules.  Menus will now be available to view online and on fixed displays in the hotel. 

So that we can manage the flow of people coming into the restaurant we will be asking you to book a time slot for and for dinner. 

Dining times

Breakfast will be served in two sittings - 8:00am – 9:00am or 9:20 am – 10:00am

Lunch will be served from 12pm  - 2:30pm

Dinner will be served from 6pm – 9pm

Bookings for lunch & dinner are essential. It is best to let reception know your preferred dining times in advance to ensure we accommodate you.


Check out

We will have your room bills ready on reception on the morning of departure.

If you need assistance with any luggage please ask our reception team.

Please be ready to vacate your room by 11am.

Local customers

Our terrace will be open to day visitors and local customers and a separate entrance is available for use our bathroom facilities.

All of our spaces have been reconfigured to ensure there is social distancing and all areas will be subject to the same rigorous cleaning and disinfecting. Customers will also be required to sanitise their hands at the door.

Lunch is served 12:00-14:30 each day 

Dinner is served between 18:00-20:00 Friday and Saturdays on our terrace area

For more information for local customers, please click here.


Staff training

All of our hotel teams have undergone comprehensive hospitality-focused training on how to prevent the contagion of Covid-19. Any staff member who shows symptoms will be immediately sent home and will be required to self-isolate for 14 days prior to returning to work. Internal regulations have been introduced that require our staff to wear the appropriate PPE during their shifts and to wash their hands frequently.

At all times a member of staff will be assigned to be our Covid Warden and they will be responsible for monitoring numbers of customers, social distancing and will ask people to move to an alternative area if necessary to maintain our safe haven.  They will also be checking that all routine cleans have been carried out.

We look forward to welcoming you to the hotel and can assure you of a comfortable, relaxing and safe stay

The Porlock Weir Team

What our guests say...

"A Fantastic Find" - Lorraine via Booking.com

Stylish make-over, good staff, excellent food - breakfast was superb. We stumbled across the hotel by accident, a fantastic accident! Lovely little harbour with amazing views. The hotel was freshly made over, the staff could not have been more pleasant and helpful. Wood fired pizzas freshly made on the patio. Would highly recommend. ...

"A Peaceful Relaxing Place to Chill Out" - Joanna via Booking.com

Stunning, peaceful setting alongside a quaint little harbour and pebble beach. The secluded hamlet down country lanes offered a couple of shops and a good pub next door. The small hotel did not disappoint! Undergoing extensive refurbishment, the overall ambiance was stylish but relaxed with a modern twist on traditional. The completed bedrooms were relaxing and comfortable and our bed provided a ...

"Hotel Top Of It's Game" - Nocky-1975 - via Tripadvisor.co.uk

Just spent 3 nights here in these difficult times we now live in. Faultless is the word I would use to describe Porlock Weir Hotel from the time you book until the time you leave they can’t do enough to accommodate you. Under the leadership of Michell and Miquel the hotel is run impeccably from front of house to housekeeping nothing less than 10/10 and that’s before you get to dine where...

"Exceptional in Every Way!" - MJM48 via Tripadvisor.co.uk

From the moment we walked in we knew we had made the right choice - such a warm, friendly welcome. The hotel was beautifully decorated for Christmas and with the lovely open fires made us feel festive. Our room overlooking the harbour was absolutely lovely, spacious and spotlessly clean. The bed was very comfortable, shower excellent. We had dinner both nights of our stay, good quality ingredients...

"Wonderfully Spoiling, Relaxing Break" - Penny V via Tripadvisor.co.uk

We have been coming to this hotel for many years and have seen it through many reincarnations. We are so happy that the current management has taken this much-loved treasure over and given it such a wonderful new lease of life. We stayed for 3 days with our dog. The staff were absolutely delightful and went out of their way to ensure that we were all safe in a way that was so unobtrusive that we almost...

"Wonderful Two Nights Stay" - HolidaychicLondon via Tripadvisor.co.uk

We had room 4 looking out to the harbour. The room was spacious and attractively decorated. The breakfast were very nice, a very long wait the first morning though but not the second one - so all good. We had dinner there one evening which was delicious and great service and everything about the hotel is Covid friendly. The staff and guests all wear masks when moving around the hotel, there’...

"Just Like Home" - Justhadtosay via Tripadvisor.co.uk

Fabulous hotel which is hard to fault. As someone there said, you feel like the first person to use the room. Beautiful rooms and bathrooms and we had a view of the sea and bay which was just what we needed.We had a long walk one day which was such a tonic after working at home for so long. In our arrival back it was like getting home with a log fire, friendly welcome and home made cream tea.The staff...

"Dog Friendly Birthday Break" - Ardel R via Tripadvisor.co.uk

Lovely hotel with wonderful views over Porlock Weir, food was great and staff lovely, friendly and dog fans too. So a perfect break all round. We stayed in October and had a room with views out over the sea. We took our golden retriever with us and the place is very dog friendly with towels to clean their muddy feet if needed....

"Lovely Staycation Find" - Rob A via Tripadvisor.co.uk

Just spent 3 nights here in these difficult times we now live in. Faultless is the word I would use to describe Porlock Weir Hotel from the time you book until the time you leave they can’t do enough to accommodate you. Under the leadership of Michell and Miquel the hotel is run impeccably from front of house to housekeeping nothing less than 10/10 and that’s before you get to dine where...
Our Awards and Suppliers

We are spoilt with an abundance of local suppliers and take great pride in hand selecting the best that the region has to offer. Here are just a few of our local suppliers and the awards we have won...

Our Locations...
The Royal Seven Stars Hotel

The Royal Seven Stars Hotel

Totnes is a vibrant centre for music, arts and natural health situated at the head of the River Dart estuary and in an area of outstanding natural beauty.

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